Job Description

1. Responsible for everyday operations, management, and overall performance of Front Desk, Housekeeping.
2. Supervise, coach and ensure smooth daily operation of the Service Desk operation.
3. Build a rapport with residents and to provide personalized service whenever possible.
4. Coordinate with all departments to ensure residents’ request and complains are promptly followed up.
5. Responsible for handover move-in process and move out process of and early termination of rental.
6. Track resident satisfaction levels and ensure feedback is communicated to relevant departments
7. Coordinating and overseeing regular building maintenance and repairs.
8. Managing and directing cleaning and security staff and activities.
9. Preparing and carrying out emergency protocols and procedures.
10. Maintaining a safe environment for building occupants and visitors.
11. Preparing and monitoring maintenance budgets.
12. Negotiating and liaising with third-party service providers.
13. Conducting regular building inspections and preparing reports.
14. Ensuring facilities are in compliance with applicable policies, regulations, and building codes.
15. Responding to inquiries and requests by building tenants and resolving any problems or issues.
16. Perform other duties assigned by Property line Manager.

Job Requirements

1. Bachelor Degree in business, management or real estate preferred.
2. At least 3-5 years of experience as a building manager or facility management
3. Arrange and schedule maintenance to be carry out.
4. Cordial and warm, enjoy interacting and engaging with tenants
5. Knowledge of relevant laws, regulations, and building codes.
6. Excellent project management and negotiation skills.
7. Good communication and customer service skills.
8. Strong critical thinking and problem-solving skills.
9. Be proactive in thinking, to be able to react fast to problems
10.Be well informed of apartments’ facilities and activities and able to answer all inquiries.
11.Able to work well under stressful situations and handle challenges in a
professional manner.

How to Apply

Email: hr@parbury.com.kh

Contact: 015225171/ 016225883/ 017809182/ 089666819