1. Greet the guest on their arrival.
2. Politely confirm the details of guests with confirmed reservation.
3. Complete the registration formalities of the guest with confirmed reservations.
4. Check the availability of rooms in case of walk ins.
5. Assign rooms & call the Porter to escort guests to their rooms.
6. Use upselling techniques to sell expensive rooms & also to promote other hotel services.
7. Coordinate room status updates with the house keeping department.
8. Notifying housekeeping of all check outs, late check outs, early check-in & special requests.
9. Assist guests with their requested.
10.Process guest check out requests.
11. Post all the credit charges to the guest folios (bills).

1. Preferably 2-3 years of work experienced as Front Desk at 4* /5* hotel.
2. Proficient in hotel booking system and MS Office.
3. Able to work independently and in a team.
4. Good written and oral communication skills.
5. Pleasant personality and appearance.
6. Keen learner and able to multi task.
7. Able to work flexible hours.
8. Experience in Hotels / Serviced Apartments will be an added advantage.