DUTIES AND RESPONSIBILITIES
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
- Provides product, service, or equipment technical and engineering information by answering questions.
- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Develops customer’s staff by providing technical information and training.
- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Contributes to team effort by accomplishing related results as needed.
JOB REQUIREMENTS
- Bachelor’s degree in Business, Management, Marketing, Technical Engineer or related field.
- At least 2 years of experience in related field.
- Ability to manage complex projects and multi-task
- Excellent organizational skills, honest, motivated and hard working.
- Fluent in English, Khmer or Chinese is preferrable.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Good understanding of market research techniques, statistical and data analysis methods
- Thorough understanding of social media and web analysis